![]() If this is how OneDrive has been designed, then it should not be labelled as a business service. But using OneDrive feels like we have travelled back in time to the days of 56K/ISDN. Anything we tried to open would do so almost instantly. If they're opening the file via an application, then that application will hang and stop responding until the file has been downloaded from their OneDrive.īefore we switched to Microsoft 365, we hosted everything locally. Whenever any of our users save anything to OneDrive and the document is no longer cached, they have to wait for what feels like an eternity for the file to be downloaded before it can be opened. It's just the download rate that's the issue. Uploading the OneDrive for Business is fine - the upload rate is between 7Mb/s and 9Mb/s. Running a speed test, I am getting the full 100Mbit up and down, and yet when I am downloading a file (whether it's a few MB or a few hundred MB) from OneDrive, the download rate hovers between 500Kb/s and 800Kb/s. ![]() ![]() We have a fibre-optic leased line, 100Mbit over a 1Gbit bearer. They can see the issue with their own eyes, and the under-performing tests are appearing in their diagnostic logs, but for whatever reason they cannot fix their own systems! Why is OneDrive for Business so unacceptably slow? I've had a case open with Microsoft Support since February and to date they have involved several different teams, run numerous diagnostics and tests remotely on my computer, but still haven't been able to improve let alone resolve the very poor download speeds we are getting across the company.
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