![]() NoIdleSleepAssertion = 255, held for 11:01:09 NoIdleSleepAssertion = 255, held for 00:02:32īackboardd: BriaVoip-132 NoIdleSleepAssertion = 255, held for 00:00:06īackboardd: īackboardd: Skype-Called by Skype, from unknown method Locationd: .15fd3dec0 NoIdleSleepAssertion = 255, held for 00:00:03īackboardd: I was having the same standby and usage time under Settings -> General -> Usage and found a report like this when connecting my iPhone 5S to Xcode: Incident Identifier: 941F209C-EC9B-49B8-B796-F9B07543E9EDĬrashReporter Key: 182e9824ae5047b9b2f2fe5e88777bc89fd945ec Instead of connecting to some normal URL in safari, a link in the format of "diags://#" would be generated and visited by the device in question. In this case, the Genius will suggest that you restore the iPhone (and restore from iCloud or iTunes if you wish) and the problem will most likely go away.Īfter visiting the Genius bar again, I saw a genius helping a customer on similar issue and I took a picture. ![]() This means that something running in the background is draining your power, and your device is never sleeping. But you clearly remember that you haven't been "using" the device for 2 hours, but only let in stay in sleep mode. 2 hours for usage and 2 hours 10 minutes for standby. Look at the "Time Since Last Full Charge" section, it tells you how long the device has been used and how long it has been on standby. So no, you cannot purchase it, as it is simply an internal webpage which requires Genius verification.Īs a side note, informed by the same Genius, the easiest way to tell whether your battery/system has problem with battery life is to go to Settings - General - Usage in your device. I asked the Genius whether that's a secret page, he just calmly answered that it's just a tool for them to do the diagnosis. If not, he will suggest that you restore the iPhone and the battery issue (if any) will likely go away. By this figure he will determine whether your iPhone's battery needs a replacement. In the brief moment he was looking at my iPhone, I was able to see the maximum capacity (by design) and the capacity left, which is 98% in my case. After entering the code into your device, there goes the diagnosis page.I assume that the verification code is changing over time. The genius will pull up a page from his "Genius" iPod touch, (the one with bar code scanner), and possibly clicked a certain icon, which leads him to the verification code. ![]() A page will show up, with a text entry bar for the Genius to enter a verification code.With your iPhone, or whichever iDevice, connected to the Apple Store's wifi, "Apple Store", open Safari, and connect to URL "" (or diagnostics).One of the Genius perform the diagnosis right in front of me.
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